Q: Does UHWA add fluoride to the water ?
A: No, Union hill Water Association does not add fluoride to it's water.

Q: Does UHWA add chlorine to the water?
A: No

Q: When the water gets brown or dirty due to a line break or repair, do you test to make sure it's safe to drink?
A: We routinely test once a month. However, we always perform special testing if a problem occurs to ensure that all water is of the
    highest quality and safe to drink.

Q: Sometimes it takes forever for the water to clear up. Why is that?
A: Manganese, which is harmless but unattractive will get stirred up in the line. We suggest that you run your water for approximately
    10 minutes from the OUTSIDE hose spigot. If you run the water from inside the house it could draw the manganese into the water
    heater which will cause a delay in the water clearing.

Q: What causes the water to appear milky or cloudy?
A: This is often times caused by air in the line. If this should happen, just give us a call and we'll send someone out.

Q: Can you do an automatic debit of my account for my water bill?
A: Yes.  You will need to fill out the form under "Direct Payment Plan" and return it to our office.

Q: Do you offer rebates for the purchase of water efficient washing machine?
A: With proof of purchase, we will issue a $25.00 credit on your water bill.

Q:  I have a light blue haze on the outside of my wine glasses, how do I remove it?
A:  Thanks to Larry Mayhew, we have the answer.  Larry has cleaned more than a 100 wine glasses, and they look new. The product
      he uses is a 50,000 mesh diamond paste abrasive. It is used by jewelry makers and folks who polish very hard substances such
      as those found in gemstones. It used to be pretty expensive, but manufacturing techniques have improved, and what he
      purchased was $15 for a 5 gram tube. You should use a buffing disk to do the polish your glasses, but it can be effectively used
      with a soft cloth. He bought mine at TSI, a jewelry hobby store, just off Nickerson, North of Queen Anne hill. Please use caution
      when polishing glasses with a buffer, and always wear eye protection.

Q: My question is not listed here, what do I do now?
A: You may e-mail your questions to office manager Teresa Fowlkes at Teresa@uhwa.org or you can call our 24/7 help desk at
    425-497-1812.