Contact Us

The Board of Directors encourage Members to contact the Association’s business office if they have questions  or concerns regarding water service. The office staff is available Tuesday through
Thursday:  9:30 am to 4:30 pm. 
The Association is here to serve you, the members. The office staff is able to assist you with all matters of water related issues from billing and usage, to water leaks and detection techniques, and meter reading instruction, just to name a few. The Association’s website:, is also another resource for Members to learn more about their water  and water service.

     Street and Mailing Address                                              Office Hours

      5020 - 236th Avenue NE                                                     Tues, Weds, Thurs
      Redmond, WA 98053                                                           9:30 am to 4:30 pm

     Phone and Fax Numbers                                                  Field Hours                                         

     425-497-1812 (phone)                                                        Monday - Friday
     425-497-8831 (fax)                                                             8:00 am to 4:00 pm

     Emergency Number

      During after hours, this number will provide direction
      on how to contact on-call personnel.

     E-mail Addresses

     General Manager                            Teresa Fowlkes      
     Field Manager                                 David Smith           
     Office Manager/Backflow               Sheila Miller                   
     Billing Specialist                             Danielle Hedlund